FAQ
Frequently Asked Questions
● Getting Started
What is Goaly?
Goaly is a mobile app that teaches children financial responsibility through gamified earning and saving. Children complete routines and tasks to earn points towards goals they've set, making learning about money management fun and engaging.
How does Goaly work?
Parents set up goals, routines, and tasks for their children. When children complete their routines and tasks, they earn points. These points accumulate towards goals, and when a goal is reached, it can be 'cashed out' — teaching kids the value of earning and saving.
Where can I download Goaly?
Goaly is available on both the Google Play Store for Android devices and the Apple App Store for iOS devices. Simply search for 'Goaly' or use the download links on our homepage.
Is Goaly free to use?
Goaly offers both free and premium subscription options. The core features are available for free, while premium features like advanced analytics and additional customization options are available through a subscription.
● Goals & Rewards
How do goals work?
Goals are targets you set for your child that require a certain number of points to achieve. Your child earns points by completing routines and tasks, and once the required points are accumulated, the goal can be 'cashed out' to receive the reward.
What does 'Cashing Out' a goal mean?
When your child has earned enough points to reach their goal target, the goal can be cashed out. This means the child has successfully completed the goal and can receive the reward associated with it, whether that's a toy, an outing, or any other reward you've agreed upon.
Can my child set their own goals?
Yes! If your child has their own device with Goaly installed, they can view their wallet and set their own goals. Parents still maintain oversight and can approve or modify goals.
● Routines & Tasks
How do routines differ from tasks?
Routines are recurring activities scheduled on specific days of the week (like brushing teeth or making the bed), while tasks are one-time activities. Both earn points towards goals when completed.
How does the parent verification system work?
When a child marks a routine or task as complete, parents receive a notification to verify the completion. This ensures accountability and teaches children about responsibility and honesty.
Can I track my child's progress?
Yes! Goaly provides detailed analytics including streak tracking, completion trends, success rates, and performance insights so you can see how your child is doing over time.
● Family
Can my child use their own device?
Absolutely! You can install Goaly on your child's smartphone and sign them in. They'll be able to view their wallet, see their goals, and track their own progress.
How do I link my child's device?
You can link your child's device through the app settings using deep links. The linking process is simple and guided step-by-step within the app.
Can multiple children use Goaly?
Yes, Goaly supports multiple children. Each child has their own profile with separate goals, routines, and point balances, all managed from the parent's account.
● Account & Support
How do I contact support?
You can reach our support team by emailing support@goalyonline.app. You can also report issues and give feedback directly from the app settings. We typically respond within 24 hours.
Can I delete my account and data?
Yes, you can delete your account and all associated data from the app settings. Simply go to Settings, click 'Delete my account' at the bottom, and confirm. Alternatively, email goalyapp.online@gmail.com and we'll handle it for you.